shipping

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shipping

should the unthinkable occur

Yes, as well as we pack up your valuables, somehow, accidents still do happen. So please inspect your package immediately once it arrives.

If your merchandise was damaged by the transit gremlins, notify both the carrier and Omega Too (510) 843-3636 within 24 hours (please) and keep all packing materials.

If you can, take a digital picture (or two) and send it to us.

This can speed up the shipping insurance process. We try and make the replacement process as painless as possible, but please be patient, reordering can take time.